Explore the modules in Certain QMS
Tools that work together across your quality management system
Connecting all quality management efforts
Certain QMS is a powerful Quality Management System built to support a process-based approach, in line with ISO 9001 principles.
Its integrated modules for document control, process mapping, risk management, deviation handling, checklists, and planning and task management are all connected — enabling you to link key quality elements directly to your processes.
Document management
Provides full control over the creation, versioning, and publication of governing documents.
Key features
- Creation and publication of procedures, guidelines, and governing documents.
- Version control and internal review options before publication.
- Direct linking of documents to processes for easy access from process views.
Benefits
Supports a comprehensive approach to document management, ensuring users always
Process management
A flexible module for modelling, visualizing, and linking processes to all relevant quality management elements.
Key features
- Mapping and visualization of processes with dynamic process diagrams.
- Ability to link relevant content directly to processes, including:
- Procedures: Immediate access to governing documentation.
- Non-conformities: Simplified reporting of process-specific issues.
- Risks and analyses: Connection of risks and mitigations to processes for oversight.
- Checklists: Integration of quality checks as part of processes.
- External links: Linking to relevant external resources.
- Visualisation and access to all content from the process and process activity views.
Benefits
Enhances collaboration and efficiency by consolidating all relevant information in a visual and functional interface, ensuring users have immediate access to necessary content.
Deviation and improvement management
Register and follow up on all types of quality issues like deviations, non-conformities, and improvement suggestions — with support for a full CAPA process when needed.
Key features
- Customisable forms for reporting and categorisation of all types of quality issues.
- Supports full case management, including root cause analysis, corrective and preventive actions (CAPA), task delegation, and escalation to risk assessment when needed.
- Ability to link issues to specific processes for systematic tracking and resolution.
Benefits
Ensures that all quality issues are quickly identified, reported, and addressed in alignment with the processes they impact.
Risk management
Provides full control over risks, from identification to mitigation.
Key features
- Risk analysis based on likelihood and consequence.
- Linking risks to processes and activities for full oversight.
- Follow-up on risk-reducing actions directly tied to specific processes.
Benefits
Offers a structured approach to risk management directly connected to operational processes.
Checklists
Create and manage checklists for audits, inspections, and recurring quality activities to ensure consistency, compliance, and complete documentation.
Key features
- Checklists are connected to relevant processes, ensuring traceability and alignment across your quality system.
- Easily create and reuse checklist templates for audits, inspections, and other recurring tasks.
- Digital completion and documentation.
Benefits
Ensures consistent execution and documentation of audits, inspections, and other critical tasks — with checklists linked directly to the processes in your QMS.
Planner
Helps you to structure, assign, and follow up on audits and other recurring quality activities — turning your audit plans into clear, documented tasks across the organisation.
Key features
- Create plans on a yearly, quarterly, or monthly basis — tailored to departments, projects, or company-wide needs.
- Assign tasks to individuals across the organisation, ensuring involvement beyond the quality department.
- Reuse tasks and plans for future periods to ensure consistency and reduce repetitive setup work.
- Visualise your audit schedule using a circular view that highlights the cyclical nature of quality work.
Benefits
Brings structure and accountability to your audit process and other quality initiatives, ensuring that tasks are clearly assigned, tracked, and documented across the organisation.
Dashboard
Get a real-time overview of tasks, deadlines, and key statuses from across the QMS — including upcoming audits, risk actions, unassigned incidents, documents due for revision, and more.
The dashboard can be placed on your start page and is an essential tool for anyone managing activities across multiple modules.
One quality management system – many solutions
The modules in Certain QMS work together to support a wide range of quality solutions — from document control and process modelling to risk mitigation, audits, and CAPA.
Build the system you need, and scale as your quality work evolves.