Consultancy
Process mapping
Get support with process mapping and training in the methodology.
Gain clarity with structured process mapping
Many organisations have processes that have developed over time without anyone having a complete overview of how the work is actually carried out. We can help you map and visualise your processes together with the employees who know them best.
You get clear process maps that provide a better overview of activities, roles, responsibilities and connections. At the same time, we can teach you the methodology so that you can continue working with process mapping independently.
Our services
How we can help
Process mapping
Do you know how the work is actually carried out? We map processes together with the people who know them best, looking at activities, roles, handovers and information flows. You get a clear visual representation of how the work fits together.
High-level process map
Do you have an overview of how your organisation’s processes fit together? We help you create a high-level process map showing core processes, support processes and management processes. This provides a shared view of the organisation and can form a solid structure for your management system.
Roles and responsibilities
Is it clear who is responsible for what within your processes? We help you clarify process owners, roles and responsibilities. This makes it easier to manage processes and know who is responsible when something needs to be changed or improved.
Analysis and improvement
Where do bottlenecks, duplicated work or unnecessary steps occur? We analyse the processes together with you and identify opportunities for improvement. This gives you a better basis for simplifying ways of working and prioritising which changes should be implemented.
Risk within processes
Do you know where things could go wrong in your processes? We help you identify critical points and assess risks related to your processes. This provides a better basis for establishing relevant controls and actions.
Processes as the foundation for your management system
Do you want a management system that reflects how your organisation actually works? We help you connect processes with procedures, documents, risk assessments, objectives and other relevant information. This creates a clearer structure and makes the management system easier to use and maintain.
Standard packages
Explore our process mapping packages
Choose one of our standard packages or contact us for a quote tailored to your needs. Each process is typically mapped through two sessions of around two hours. We take care of preparation, follow-up work and creating the process maps.
Package 1
4 processes
For organisations that want to start with a selection of processes and get support with process mapping.
€3,500–€5,200 excl. VAT
- 4 fully mapped and visualised processes
- 4 completed process maps
- Two mapping sessions per process (8 in total)
- Preparation and follow-up work
Package 2
10 processes
For organisations with several processes to map and visualise that want to take a more systematic approach.
€6,500–€8,300 excl. VAT
- 10 fully mapped and visualised processes
- 10 completed process maps
- Two mapping sessions per process (20 in total)
- Preparation and follow-up work
The price depends on the scope of the processes, the number of people involved and the amount of mapping and follow-up work required.
Need to map more than 10 processes? Contact us.
Add-on
Add training
Would you like to learn how to carry out process mapping yourselves? Training can be added to either process package. Choose level 1 for an introduction to the methodology or level 2 for more practical training.
Training level 1
For organisations that want to learn the methodology and build a solid foundation for continuing process mapping independently.
You receive an introduction to the methodology and training in the process tool in Certain QMS. We also create a guide and template that you can continue to use. In addition, you learn by participating in and observing the process mapping sessions we carry out.
€650 excl. VAT
| Activity | Hours |
|---|---|
| Introduction to the methodology (session) | 1 |
| Training in the Certain QMS process tool | 1 |
| Develop a guide for the organisation | 2 |
| Create a template | 1 |
| Review meeting (template and guide) | 1 |
| Total | 6 |
Training level 2
For organisations that want to learn how to lead process mapping sessions themselves and gain practical experience along the way.
You receive everything included in level 1, as well as practical training where you lead process mapping sessions yourselves with guidance and coaching from us. As you become more confident with the methodology, you gradually take on more of the work yourselves.
€1,100 excl. VAT
| Activity | Hours |
|---|---|
| Everything included in training level 1 | 6 |
| Additional introduction to the methodology | 1 |
| Guided process mapping led by your team, with coaching | 4 |
| In-depth feedback and coaching over a period of time | 4 |
| Final evaluation and handover | 1 |
| Total | 16 |
Would you like a tailored training programme? Contact us.
Start with what you need and expand later
You do not need to decide on the full scope from the outset. You can start with a selection of processes and add more over time. You can also begin with training level 1 and progress to level 2 later.
If you need to map more processes, prefer a different approach or want a tailored training programme, we can find a solution together.
Get started
Ready to get started with process mapping?
We start with an informal introductory meeting to learn more about your organisation and clarify your needs, objectives and what you want to achieve through process mapping.
Fill in the form and we will get in touch to arrange a meeting.