Resources
Useful resources to support your quality management work
Articles
Tailored user forum for hospital customers
Certain brought together hospital customers for a user forum for discussions and input into the further development of Certain QMS.
Management review: from ISO requirement to strategic management tool
A management review is more than an ISO requirement. See how the process can strengthen strategy, risk management and continual improvement in practice.
How Acron Infra prepared for recertification to ISO 9001 and ISO 14001
See how Acron Infra received support to further develop its management system and prepare for recertification to ISO 9001 and ISO 14001.
Readyware: Digital emergency preparedness in Certain QMS
See how Readyware digitises emergency preparedness with action cards, continuity planning, exercises and documentation in Certain QMS.
Process orientation in practice: how to build a smarter organisation
What is process orientation, and why does it matter? Learn how clear processes can reduce errors and improve quality.
Information security management system
ISMS in Certain QMS provides structured work on information security, risk, GDPR, document control and continual improvement.
SharePoint as a work surface for a quality management system
Effective quality management in SharePoint with Certain QMS. Bring together documentation, non-conformances and processes.
ISO 42001: The standard for AI management systems
ISO 42001 is the world’s first standard for AI management systems. Learn the requirements, what the standard entails and its connection to the AI Act.
The AI Act: who faces new requirements, and who is largely unaffected?
The AI Act introduces new requirements for the use of artificial intelligence. See who is most affected, who is largely unaffected, and what leaders need to know.
AI risk management is not like other risk – this is how ISO 42001 approaches it
AI risk differs from traditional risk. Learn how ISO 42001 helps organisations with AI risk management.
Organisations have an AI strategy – but do they have AI governance?
Many organisations have an AI strategy. The next step is AI governance. Learn why management, accountability and control become essential when AI is deployed.
Who is responsible for AI in the organisation?
Who is responsible for AI in the organisation? Learn why AI cannot be owned by IT alone, and how other organisations structure accountability.